Being able to walk through the world without fear is an important strategy for living an effective life. It’s very likely that there are few truly useful things that fear can do for us, because it seems to be a holdover from a fight-or-flight mentality that has not been necessary since we started the first civilization. It was perhaps a very necessary tool in the time of the saber-tooth tiger, but all too often comes in only at the most inappropriate moments, and hinders us more than it helps. However, the instinct is still there, and of course, for anyone who’s ever lived in the world at all, that instinct is very strong. It rises up at the first sign of conflict, no matter how slight.
There are many different practices that can help us to overcome fear, and most of these seem to suggest the same thing. We can only get accustomed to it by learning how we respond personally, and that’s only possible in real life situation. Sales training can be one very effective, and very useful, ways of dealing with our own responses to conflict. Conflict here can be something as small as a minor disagreement with a co-worker, or even the first moments of the dreaded cold call. However, by understanding certain principles, and having real experience, we can turn the thing that used to stop us into something that in fact can help us.
It’s a good thing that instincts are so strong, because they do help us to remember how we’re designed, and help us to understand how other people behave. In taking real life situations, and practicing them in employee training, we are also giving our team a leg up in the world, so that they can be more efficient in the work place, and learn skills that transfer into the everyday world as well. In theory, reason should be enough to overcome instinct, but perhaps we occasionally need to refresh ourselves on ways to become more reasonable.